ONLINE MEMBER AGREEMENT
[Mr. Johnny’s Word is his bond] We believe in Transparent Relationships! Mr. Johnny’s Online Studios has a 100% billing satisfaction goal and has always managed to a baseline of “ZERO Billing Errors.” We GUARANTEE that we will abide by the billing expectations below or we will REFUND 100% of any fees received for any month in question.
*PROGRAM DISCLAIMER: By CLICKING THE SUBSCRIPTION BUTTON BELOW, you are purchasing FOUR “class invitations” per instructional month for one student per subscription/program. The class invitation is the gateway to Mr. Johnny’s Online Writing Studio.
Establishing a month-to-month membership is your electronic notification that you agree and understand that:
1. All Billing for students is due by the FIRST of each month, and by Subscribing below you authorize automatic monthly payments using your desired method of payment. *Your personal billing information is never retained or maintained by Mr. Johnny’s Online Studios.
2. Students with unresolved billing matters will not receive an invitation to class until the delinquent amount is resolved. DO NOT ESTABLISH ANY SUBSCRIPTION AFTER THE FIRST of the month. Parents wishing to “balance accounts” should contact management at 770-674-8366. Electronic invoices will be sent and must be resolved before the student’s next scheduled class.
3. We believe that we offer the best customized writing instruction available online. Parents understand that each membership is PAID month-to-month and parents(or billed party) must inform management at least SEVEN days before the FIRST of the next instructional month to discontinue membership and discontinue monthly billing. *Parents understand that their payment source will be billed and instructional service will be available and delivered on the following month where any request to discontinue is not made Within and up to the 7th day preceding the First of the month of the next billing cycle/ instructional month.
4. Parents acknowledge that they will ensure that their enrolled student attends each scheduled class and also acknowledge that NO STUDENT can ever have more than ONE active MAKE-UP; and that Mr. Johnny will ONLY APPROVE a make-up class IF PARENTAL NOTICE HAS BEEN RECEIVED NO LESS THAN 24 HOURS IN ADVANCE of a scheduled class. No student can maintain more than ONE MAKE UP, or they FORFEIT ANY ADDITIONAL MISSED CLASSES. Management ensures that the writing instructor will be present for each class scheduled. During certain periods of the year, special Holiday Schedules will be sent to enrolled students, identifying opportunities for multiple-makeups of canceled, scheduled classes.*Students are expected to attend class during scheduled class-offerings. *Mr. Johnny will be in class at scheduled class times; the student must be in class too during scheduled sessions or no progress is made and parents waste money. *Parents/Students should send Mr. Johnny an EMAIL or TEXT requesting a Make-Up outside of the 24 hour requirement.
5. Students are given FOUR scheduled sessions each month for any of our “standard”, Online Writing or Test Prep Programs. “Intensive” programs are double the classes and double the fees. No classes are offered on any Fifth week of the month. *During any Fifth week, the session OFF will fluctuate and best efforts are made to accommodate holiday schedules and family vacations. *More instruction might occur during a week to front-load instructional hours due to pending holidays to accommodate family travel. *Classes where students are tardy by more than 20 minutes are subject to forfeiture of instructional time.
6. Each instructional session is 1.5 hours & during such time, Mr. Johnny’s Online Studios might record or retain photos/videos of student class interaction, much of which is used for Marketing Purposes and/or Parental Proof of student non-compliance. *Monthly subscriptions authorize the capturing of photographic data and absolves Mr. Johnny’s Online Studios and associated organizations of any liability. *Monthly subscriptions act as a Media Release.
7. Parents will ensure that students have appropriate technology PRIOR to SUBSCRIBING & ENROLLING STUDENT into any of Mr. Johnny’s Online Programs. This technology includes: computer with video camera, reliable microphone, reliable speakers, reliable Internet Connection and applicable email address with supporting ‘free downloaded’ chat-interface. *Management will not reimburse class time spent solving technical issues. It is each parent’s responsibility to ensure #7 of this agreement. *Students using Mac computers should use: Chrome browser versus Safari.
8. No promises are made regarding student achievement, advancement or student ability to deliver against any standardized test, writing assessment or other collegiate assessment format. Each student is different and there are various factors that impact the ability of a student to deliver during any academic request. WE DO PROMISE THAT your student will receive detailed instruction in the subject matter in which they are enrolled and you will have 24/7 proof of such instruction.
9. Parents understand that writing is a long-term process and that Mr. Johnny HIGHLY RECOMMENDS that only students who can dedicate at least 12 months or more towards WRITING instruction should become members.
10. Parents promise to advise management of any student challenges with instructional material, and further promise that they will maintain an open line of communication in order to reach the long-term academic goals for their student. (updated 7/28/18)